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Travel Money Advisor

2 months ago

Colchester, Essex, United Kingdom Travelex Deutschland Gmbh Full time
Job Title: Travel Money Advisor

About the Role:

We are seeking a highly skilled and customer-focused Travel Money Advisor to join our team at Travelex Deutschland GmbH. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and expert advice on travel money and currency solutions.

Key Responsibilities:

  • Customer Service: Provide personalized service to customers, understanding their travel and currency needs, and offering tailored solutions.
  • Product Knowledge: Stay up-to-date with Travelex products and services, including foreign exchange, travel money, and other related offerings.
  • Performance Goals: Meet or exceed key performance indicators, including sales targets, customer satisfaction, and operational efficiency.
  • IT Proficiency: Utilize computer systems and in-house till systems to process transactions and manage customer interactions.
  • Compliance: Adhere to Travelex compliance procedures and regulatory standards, ensuring a secure and compliant work environment.

What We Offer:

  • Competitive Salary: £12.50 per hour + monthly bonus
  • Flexible Working Hours: Part-time schedule with opportunities for overtime
  • Benefits Package: Comprehensive benefits, including private medical insurance, dental insurance, and critical illness cover
  • Employee Discounts: Access to exclusive discounts on health checks, allergy testing, and other services
  • Pension Scheme: Contributory pension scheme with Scottish Widows

About Us:

Travelex Deutschland GmbH is a leading provider of foreign exchange and travel money services. With a strong brand and market presence, we offer a wide range of products and services to customers across the globe.

Equal Opportunities Employer:

We are an equal opportunities employer and value diversity in our workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.