Account Director

1 week ago

Harpenden, Hertfordshire, United Kingdom Cleaning Full time

Job Title: Account Director

About the Role:

The Account Director will play a key role in supporting a team of Account Managers to ensure contract performance and successful client/service delivery. This will involve working closely with clients to understand their needs and develop strategic plans to meet their requirements.

Key Responsibilities:

  • Maintain strong client relationships with high levels of satisfaction
  • Provide and maintain high-quality service delivery
  • Hold regular contract and specification review meetings with clients
  • Review profit and loss on a quarterly basis to ensure contracts are running in the most profitable manner
  • Be responsible for ensuring Health & Safety procedures and legislation are adhered to

Requirements:

  • Excellent communication and people management skills at all levels
  • Strong leadership and motivational skills, with the ability to forward plan, work under pressure, and influence at a senior level
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Passionate, flexible, trustworthy, and innovative
  • Hold a full driving license and be able to travel to sites

What We Offer:

The opportunity to be part of a fast-growing specialist FM provider in the UK, with a focus on employee ownership and development.

Benefits:

  • Employee-owned company with a focus on employee development
  • Two paid volunteering days annually
  • Over 250 perks and exclusive deals and discounts
  • Training, development, and apprenticeship opportunities
  • Mosaic committee and Mental Health First Aiders leading the change on Wellbeing, Diversity, and Inclusion
  • Annual awards program to recognize employee achievements

Our Commitment to Diversity, Equity, and Inclusion:

Churchill is an inclusive, equal opportunity employer, committed to ensuring all candidates are treated fairly and with respect and dignity.

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