Current jobs related to Call Centre Coordinator - Gateshead, Gateshead - Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

  • Call Centre Coordinator

    3 weeks ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a skilled Call Centre Coordinator to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a seamless experience throughout...

  • Call Centre Advisor

    1 week ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    Job SummaryWe are seeking a skilled Call Centre Advisor to join our dynamic team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. In this role, you will play a vital part in delivering exceptional patient care and support.As a Call Centre Advisor, you will be responsible for handling incoming calls from patients and their families,...

  • Call Centre Coordinator

    2 months ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a skilled Call Handler to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Call Handler, you will play a vital role in providing a high-quality and seamless experience for our patients and service users.Main ResponsibilitiesAs a Call Handler, your key responsibilities...

  • Call Centre Coordinator

    2 months ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a skilled Call Handler to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Call Handler, you will play a vital role in providing a high-quality and seamless experience for our patients and service users.Main ResponsibilitiesAs a Call Handler, your key responsibilities...

  • Call Centre Representative

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled Call Centre Representative to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Call Centre Representative, you will be responsible for providing exceptional customer service to patients and their families, responding to their queries and concerns in a timely and professional...

  • Call Centre Representative

    3 weeks ago

    Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for a skilled Call Centre Representative to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. The successful candidate will be responsible for providing exceptional customer service to patients and their families, acting as a liaison between the patient and the clinical team to...

  • Business Centre Administrator

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Barker Ross Group Full time

    Business Centre Receptionist OpportunityWe are seeking an experienced Business Centre Receptionist to join our team at the Riga, Baltic Business Centre in Gateshead. The role will involve providing administrative support to the team and ensuring the smooth operation of the business centre.Key Responsibilities:Providing a high level of customer service to...

  • Medical Office Coordinator

    7 days ago

    Gateshead, Gateshead, United Kingdom Longrigg Medical Centre Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Receptionist. The successful candidate will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.Main ResponsibilitiesThe key duties of this role include:Maintaining and monitoring our appointment system to...

  • Facilities Coordinator Permanent Position

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Office Angels Full time

    Job Title: Facilities CoordinatorWe are seeking a highly motivated and organised Facilities Coordinator to support the smooth operation of our business centre in Gateshead. As the key point of contact for contractors, tenants, and visitors, you will be responsible for ensuring seamless day-to-day operations while maintaining excellent customer...

  • Facilities Coordinator

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Office Angels Full time £28,000

    The Role:As a Facilities Coordinator at Office Angels, you will be the key point of contact for contractors, tenants, and visitors, ensuring seamless day-to-day operations within the business centre. You will assist in resolving maintenance issues by liaising with contractors, coordinating schedules, ensuring health and safety compliance, and associated...

  • Logistics Operations Coordinator

    6 days ago

    Gateshead, Gateshead, United Kingdom OSE European Ltd Full time

    Job Title: Logistics Operations CoordinatorWe are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at OSE European Ltd.About the Role:The successful candidate will be responsible for assisting the pallet network manager in the day-to-day running of local pallet deliveries and collections. This will include...

  • Senior Quantity Surveyor

    4 weeks ago

    Gateshead, Gateshead, United Kingdom Adepto Technical Recruitment Ltd Full time £35,000 - £65,000

    Job Title: Quantity Surveyor - Data Centre Design and ConstructionJob Summary: We are seeking a highly skilled Quantity Surveyor to join our team at Adepto Technical Recruitment Ltd. As a Quantity Surveyor, you will play a key role in the design and construction of data centres, working closely with our clients to deliver high-quality projects that meet...

  • Office Coordinator

    2 months ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Gateshead, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...

  • Office Coordinator

    2 months ago

    Gateshead, Gateshead, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Gateshead, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...

  • Facilities Operations Specialist

    3 weeks ago

    Gateshead, Gateshead, United Kingdom Office Angels Full time

    Job Title: Facilities Operations SpecialistAre you a motivated and organised individual looking for a new challenge? We are seeking a Facilities Operations Specialist to support smooth operations at a busy business centre while maintaining excellent customer satisfaction.As a Facilities Operations Specialist, you will be the key point of contact for...

  • Logistics Coordinator

    4 weeks ago

    Gateshead, Gateshead, United Kingdom QE Facilities Full time

    Job SummaryThe Logistics Operative will be responsible for ensuring the efficient flow of stock within a critical environment. This will involve assisting in the control of safe receipt, storage, retrieval, and timely dispatch and distribution of goods and products to customers and end-users.Main ResponsibilitiesReplenish stock as necessary to maintain...

  • Logistics Coordinator

    3 weeks ago

    Gateshead, Gateshead, United Kingdom QE Facilities Full time

    Job SummaryThe Logistics Operative will be responsible for ensuring the efficient flow of stock within a critical environment. This will involve assisting in the control of safe receipt, storage, retrieval, and timely dispatch and distribution of goods and products to customers and end-users.Main ResponsibilitiesReplenish stock as necessary to maintain...

  • Logistics Coordinator

    3 weeks ago

    Gateshead, Gateshead, United Kingdom QE Facilities Full time

    Job SummaryThe Logistics Operative will be responsible for ensuring the efficient flow of stock within a critical environment. This will involve assisting in the control of safe receipt, storage, retrieval, and timely dispatch and distribution of goods and products to customers and end-users.Main ResponsibilitiesReplenish stock requirements as necessary to...

  • Logistics Coordinator

    2 months ago

    Gateshead, Gateshead, United Kingdom QE Facilities Full time

    Job SummaryThe Logistics Operative will play a crucial role in ensuring the efficient flow of stock within our critical environment. This involves assisting in the control of safe receipt, storage, retrieval, and timely dispatch and distribution of goods and products to our customers and end-users.Main ResponsibilitiesReplenish stock requirements as...

  • Logistics Coordinator

    2 months ago

    Gateshead, Gateshead, United Kingdom QE Facilities Full time

    Job SummaryThe Logistics Operative will play a crucial role in ensuring the efficient flow of stock within our critical environment. This involves assisting in the control of safe receipt, storage, retrieval, and timely dispatch and distribution of goods and products to our customers and end-users.Main ResponsibilitiesReplenish stock requirements as...

Call Centre Coordinator

2 months ago

Gateshead, Gateshead, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full time
Job Summary

An exciting opportunity has arisen for a highly skilled and patient-focused individual to join our team as a Call Handler at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As a Call Handler, you will play a vital role in providing a high-quality and seamless experience for our service users, acting as a liaison between them and our clinical team.

Main Responsibilities

As a Call Handler, your key responsibilities will include:

  • Providing a telephone reception service for all enquiries and referrals into the service
  • Supporting the team by engaging with service users, carers, and professionals to ensure that all calls are dealt with efficiently and signposted appropriately
  • Utilizing a high level of sensitivity and professionalism while providing call handling duties
  • Ensuring all calls are responded to in an appropriate time frame and that all clinical information is effectively communicated and documented within the electronic patient records system
Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills, both verbal and written
  • Good organisational and planning skills
  • Flexibility to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
  • Excellent customer service skills and a confident telephone manner
About Us

We are committed to attracting and retaining a diverse, talented, and committed workforce who are caring and compassionate. In return, we offer a dynamic working environment in which to build a career.