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Sales & Events Coordinator for Corporate Clients
2 months ago
Position Overview:
The Corporate Sales Coordinator plays a pivotal role in enhancing the B2B Corporate Sales channel. This position is designed to support the Corporate Sales Assistant Manager in achieving strategic sales objectives and ensuring exceptional service delivery.
Key Responsibilities:
- Contribute to the expansion and enhancement of the B2B Corporate Sales channel.
- Assist the Corporate Sales Assistant Manager in meeting B2B sales targets.
- Achieve sales and service goals while maintaining high levels of customer satisfaction.
- Ensure client retention through exceptional service and relationship management.
Sales and Service Duties:
- Support the Corporate Sales Manager in reaching departmental sales goals.
- Conduct thorough analysis of the B2B client portfolio and sales performance, making necessary adjustments to client categorization based on revenue.
- Lead in-person brand introductions for new clients, tailoring presentations to meet their specific business needs.
- Proactively seek new clients through various networking strategies.
- Manage all sales inquiries and follow-ups efficiently, documenting key action points.
- Collaborate with clients on customized B2B requests, ensuring all specifications are met.
- Build and maintain strong relationships with clients and stakeholders.
- Assist in organizing and executing corporate events, ensuring all logistical aspects are handled.
- Work closely with internal teams to ensure seamless service delivery.
- Obtain necessary approvals for discount structures and legal documentation.
- Innovate operational processes to enhance service levels during peak periods.
Administrative Responsibilities:
- Ensure timely and accurate submission of administrative tasks.
- Effectively manage the corporate client database, assisting with data reporting and analysis.
- Oversee gift distribution for key clients during peak seasons.
- Ensure compliance with stock management practices to facilitate order fulfillment.
- Support the creation of presentations related to sales performance and business opportunities.
- Demonstrate proficiency in data management, particularly with Excel.
Team Collaboration:
- Act as an ambassador for Jo Malone London, promoting the brand's image and values.
- Engage in external meetings and events to foster business development.
- Align departmental sales initiatives with broader brand activities.
- Participate in both boutique and external events as required.
- Contribute to internal meetings and share updates on sales performance.
- Engage in professional development opportunities.
Brand Representation:
- Maintain a professional image that reflects the Jo Malone London brand.
- The ideal candidate will possess a proven track record in delivering exceptional customer service and cultivating client relationships.
