Finance Platform Business Analyst

3 weeks ago

Bristol, Bristol, United Kingdom Unite Students Full time

Overview of the Position

The Finance Platform Business Analyst is responsible for delivering technical insights and expertise in the support, development, implementation, and enhancement of the Finance platform. This position ensures that the platform operates efficiently and incorporates the latest features and functionalities to facilitate finance-related operations within Unite Students.

Acting as a liaison between the technical capabilities of the Finance Platform and the business requirements, this role guarantees that the platform is configured, tailored, and utilized in a way that maximizes its value to the organization while upholding data integrity, security, and compliance. The analyst will also be proactive in training and becoming a subject matter expert in new SaaS technologies as they are introduced.

By fostering a collaborative and supportive atmosphere, the Finance Platform Business Analyst will cultivate strong working relationships with team members and the broader organization, reporting directly to the Finance Platform Lead. This role is part of the Business Platforms Team within the IT department.

Key Responsibilities

Provide advanced support for our Enterprise Systems and the associated business processes, collaborating with key users and third-party support partners to resolve issues. Implement system modifications and enhancements to optimize business processes and equip key users with the necessary tools, coordinating with Managed Service providers as needed. This includes drafting and analyzing functional requirements and developing effective solutions. Assist in the management of upcoming Enterprise Systems as they are integrated. Support the prioritization of the team’s workload to ensure deadlines are met. Develop, refine, and execute a change management process to promote fixes and enhancements in alignment with business priorities and team capacity. Ensure all support requests and communications are documented within our ITSM tool, responding to inquiries within agreed service level targets in a professional manner, and escalating issues as necessary. Take ownership of the creation and maintenance of system documentation that aligns with IT and business requirements. Collaborate with other business functions to identify needs for new initiatives that enhance our core systems. Build strong working relationships with clients and colleagues through effective interpersonal skills and the ability to engage with diverse groups. Oversee the User Acceptance Testing (UAT) process for system changes and updates, coordinating and analyzing testing scenarios, executing tests when necessary, and supporting key users throughout the process. Schedule updates, upgrades, and code releases in accordance with business priorities and team workload.

Desired Qualifications

Proficiency and experience with Oracle Fusion, Oracle EBS, and Oracle Financials. Background in providing support and analysis for large-scale or tier 1 ERP systems. Experience in supporting and executing IT change initiatives and projects. Familiarity with Agile methodologies. Ability to effectively communicate with key stakeholders, translating business needs into functional and technical solutions. Experience with cloud technologies (AWS, Oracle, Azure). Capability to work both collaboratively and independently while managing and prioritizing assigned tasks. Experience with IT support tools (Project Management, ITSM, Development, and Deployment).

Benefits

An annual bonus to share in the company's success. 25 days of paid vacation. Pension contributions that increase based on personal savings. Flexible working arrangements. Generous Shared Parental Leave policy. Additional perks include ShareSave, Bike to Work scheme, Charity Match, and exclusive discounts.

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