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Sales Development Coordinator
2 months ago
We are seeking an experienced Sales Development Coordinator to join our team at Nicholas Hendry Ltd. As a Sales Development Coordinator, you will play a key role in driving business growth and developing our existing customer base.
Key Responsibilities- Work closely with our Business Support team to identify new business opportunities and develop strategies to maximize sales and customer satisfaction.
- Manage a portfolio of existing customers, providing exceptional service and support to ensure their continued satisfaction and loyalty.
- Develop and implement business plans to achieve sales and gross profit targets, while maintaining a strong focus on customer service and support.
- Collaborate with our External Business Development Manager to identify and pursue new business opportunities, and to develop and implement strategies to achieve sales and customer satisfaction goals.
- Utilize our bespoke CRM system to track and follow up on leads, enquiries, and quotes, ensuring timely and effective communication with customers.
- Provide consultative support to customers, creating effective solutions to meet their needs and exceed their expectations.
- Develop and maintain a strong knowledge of our packaging solutions and product range, ensuring that customers receive accurate and up-to-date information.
- Work collaboratively with our team to achieve sales and customer satisfaction goals, and to identify opportunities for process improvement and efficiency gains.
- Proven experience in a sales development or business growth role, with a strong track record of achieving sales and customer satisfaction goals.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong knowledge of sales and customer service principles, with a focus on delivering exceptional customer experiences.
Nicholas Hendry Ltd is a well-established local business with a strong reputation for delivering exceptional customer service and support. We are committed to providing our customers with the best possible experience, and we are seeking a talented and motivated individual to join our team and help us achieve our goals.
