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Staff Roster Coordinator

3 months ago

Chatham, Kent, United Kingdom Southeastern Full time

Job Overview

Discover the impactful role of a Roster Clerk at Southeastern, where your contributions will help streamline operations and enhance team efficiency.

Key Responsibilities

  • Develop and distribute effective schedules for station personnel within established timelines, ensuring all staff and management are informed.
  • Conduct weekly roster confirmations with the Owning Manager/RM and provide updates on any unassigned duties.
  • Track and document instances of 'off track & unproductive time', which includes training sessions, medical appointments, and unscheduled leave.
  • Maintain precise records for the stations, covering aspects such as equalization, annual leave, rest days, and Sundays.
  • Facilitate comprehensive information transfer with fellow Roster Clerks as necessary.
  • Aid in the creation of effective schedules during timetable modifications and in response to local operational changes.
  • Support data collection efforts to assist in budget planning and forecasting.
  • Help coordinate staff training schedules and other necessary releases, ensuring adherence to budget constraints.
  • Ensure timely submission of required information to the Payroll department.
  • Organize staff releases for meetings, training, and other non-productive obligations as needed.
  • Prepare preliminary rosters to assist the RM and management with local adjustments.

Ideal Candidate Profile

To be a strong contender for this position, candidates should demonstrate the following attributes:

  • Exceptional attention to detail.
  • Ability to thrive in a high-pressure environment.
  • Strong decision-making capabilities.
  • Adaptable approach to work.
  • Proficient report writing skills.
  • Customer-centric mindset.
  • Effective planning and organizational skills.
  • Excellent teamwork abilities.
  • Strong communication, negotiation, and motivational skills.
  • Proficient in Microsoft Outlook, Excel, PowerPoint, and Word.
  • Completed or pursuing a Vocational Qualification in Business Administration (Level 2).

Benefits Overview

Southeastern values each employee and offers a benefits package that reflects this commitment.

In addition to a competitive salary, our comprehensive benefits package includes:

  • A Contributory Final Salary Pension Scheme.
  • Complimentary rail travel on Southeastern and GTR services (extended to family members for leisure and educational purposes).
  • After a qualifying period, reduced fare travel on other train operators, including European services.
  • Up to 24 days of annual leave (plus bank holidays).
  • Access to various discounts for retail and leisure activities through our benefits program.
  • Family-friendly benefits, including enhanced maternity/paternity leave, parental leave, and carer's leave.