Store Manager

6 days ago


Croydon, Greater London, United Kingdom House of Fraser Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at House of Fraser. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Operations: Oversee all store operations, ensuring seamless execution of daily tasks and meeting key performance indicators (KPIs).
  • Controls: Manage store schedules, payroll, and compliance with company procedures, maintaining a safe and healthy work environment.
  • Sales: Motivate the team to deliver an excellent customer experience, understand product features and benefits, and drive sales growth through effective merchandising and commercial awareness.
  • Development: Identify and develop internal talent, support performance management processes, and promote Frasers Group core values.
  • Leadership and Management: Inspire and motivate the team, develop relationships, and work towards building the success of the store.
Requirements
  • 3 years of management experience in a fast-paced, high-volume retail environment.
  • Ability to positively impact results in sales, payroll, and stock loss.
  • Proven record of developing talented individuals.
  • Ability to work well under pressure and meet strict deadlines.
  • Commitment to supporting the area manager to achieve the highest store standards and customer service.
What We Offer
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Stocktake Bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Long Service Awards.
  • Development Courses with National Qualifications.
  • 28 Days Holiday.
  • 40% In-store Uniform Discount.
  • Discounted Gym Membership.
  • Group-wide 20% Discount across all Frasers Group brands.

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