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Role Overview
The Store Supervisor will be based at our beautiful Mamas & Papas Croydon store, leading a small team of Sales Consultants. The successful candidate will work closely with the Mamas & Papas store Manager or Management teams to achieve store results and deliver an exceptional customer experience.
Key Responsibilities
- Lead a team of Sales Consultants to achieve sales targets and provide excellent customer service
- Work closely with the store Manager to develop and implement sales strategies and promotions
- Monitor and control store operations, including stock management and visual merchandising
- Provide coaching and training to Sales Consultants to improve their sales skills and product knowledge
- Contribute to the development of a positive and inclusive store culture
Requirements
- Previous experience as a retail supervisor or senior sales assistant
- Excellent leadership and communication skills
- Ability to work independently and as part of a team
- Strong product knowledge and sales skills
- Commitment to delivering exceptional customer service
Benefits
- 33 days holiday, increasing up to 40 with service
- Buy and sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family and friends from our shops and online
- Ongoing offers and discounts across a variety of external organisations
- Subsidised health and critical illness cover and insurances
- Supportive family-related leave policies
