Deputy Store Manager

1 month ago


Manchester, United Kingdom New Look Full time
About the Role

We are seeking a highly skilled and experienced Deputy Manager to lead our team in our Manchester Arndale Store. As a Deputy Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to improve store performance, including visual merchandising, inventory management, and customer engagement
  • Work closely with the Territory Leader and Visual Coach to identify opportunities to impact KPIs, customer service, team development, and overall sales
  • Manage store operations, including stock management, visual merchandising, and store maintenance
  • Collaborate with the store team to create a customer-obsessed atmosphere and deliver a shopping experience that helps customers express their individuality, personality, and unique style through fashion
About You
  • You have previous large store/deputy management experience and a track record of effectively leading and managing a team
  • You have a strong commercial acumen and a good understanding of P&L and compliance reporting
  • You are a New Look brand adorer and have a history of delivering and exceeding KPIs and key objectives
  • You have excellent communication and interpersonal skills and are able to work collaboratively with the store team and other stakeholders
Why New Look

New Look is a global, multichannel brand offering on-trend, value-fashion for women, men, and teenage girls. We are committed to delivering fabulous products at a price our customers can afford, and we are passionate about creating a customer-obsessed culture that inspires our teams to deliver exceptional results.

We offer a range of benefits, including 40% staff discount, monthly 25% off privilege vouchers for family and friends, quarterly sample sales, and a stakeholder pension. We also have a strong focus on people development, with opportunities for growth and professional development.

We are a flexible employer and are keen to discuss flexible working patterns with the right candidate. If you have a specific pattern in mind, we would be happy to discuss this with you in line with the output needed for the role.


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