Technical Development Specialist

5 days ago


Eastern England, United Kingdom Fujifilm UK Full time

Fujifilm UK is expanding its product and service offering with Fujifilm Business Innovation, a new division that combines expertise in printing and advanced technologies to improve customer workflows, enhance business communication environments, and streamline operations through integration of cutting-edge technologies such as AI, IoT, and cloud services.

We are establishing a skilled Fujifilm Business Innovation team to deliver solutions to meet our customers' needs in the printing/office products industry. This is an exciting opportunity for candidates to be part of Fujifilm Business Innovation's forming foundations and set the standard for the future.

The Role

The Technical Development Specialist will provide advanced technical support to Partners and Authorised Service Providers for our Multi Functional Devices (MFDs). As a service specialist, you will support the growth and development of the partners' service organisation, deliver technical training to our partner community, and act as a technical expert to resolve customer issues and queries.

Key Responsibilities:

  • Deliver technical support as a technical specialist of MFD/Printers
  • Strong diagnostic skills for effective and efficient resolution of technical customer problems
  • Knowledge in various Operating Systems and Office Software, Network Technologies
  • Extensive experience in supporting and resolving customer issues and queries
  • Ability to deliver technical product training to different audiences
  • Able to understand, relate and build confidence with both colleagues and customers
  • Tenacity and determination, plus the ability to work under pressure
  • Full UK Driving License

Requirements:

Experience in delivering technical support as a technical specialist of MFD/Printers

Strong diagnostic skills for effective and efficient resolution of technical customer problems

Knowledge in various Operating Systems and Office Software, Network Technologies

Extensive experience in supporting and resolving customer issues and queries

Ability to deliver technical product training to different audiences

Able to understand, relate and build confidence with both colleagues and customers

Tenacity and determination, plus the ability to work under pressure

Full UK Driving License



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