Customer Service Representative

1 week ago

Romsey, Hampshire, United Kingdom Pets Corner UK Full time

**About Us**

Pets Corner UK is a leading family-run business dedicated to providing exceptional customer service and natural pet food solutions. We are committed to building strong relationships with our customers and their pets, and we're looking for like-minded individuals to join our team.

**Job Summary**

We are seeking a Sales Advisor to join our Romsey store. As a Sales Advisor, you will be responsible for delivering exceptional customer service, assessing customer needs, and recommending our products and services. You will also be expected to maintain high standards of product presentation, stock levels, and customer satisfaction.

**Key Responsibilities**

  • Deliver exceptional customer service and go the extra mile to meet customer needs
  • Assess customer needs and recommend Pets Corner products and services
  • Maintain high standards of product presentation, stock levels, and customer satisfaction
  • Keep up to date with pricing, promotions, and merchandising

**Essential Skills**

  • A genuine interest in the Pets Corner vision, our products, and our values
  • A confident, positive, and helpful approach
  • Strong customer focus with a desire to get to know our customers and their pets
  • The ability to naturally engage with customers
  • A thirst for continued training and development
  • The drive and determination to work equally well as part of a busy team and under own initiative

**Why Join Us?**

Pets Corner UK is a family business at heart, where you are a name and not a number. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

**Benefits**

  • The most extensive training and development plan in the industry
  • Bonus scheme for all members of our teams
  • Holiday entitlement of up to 28 days
  • Staff discount of 35% on accessories, 25% on food, 20% in Dogwood Grooming Salons
  • Tools, articles, and support to help manage mental, physical, and emotional wellbeing

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