Physiotherapy Department Administrator

4 weeks ago


Bushey, Hertfordshire, United Kingdom Spire Healthcare Full time
Job Title: Physiotherapy Administrator

We are seeking an experienced and organized individual to join our Physiotherapy Department as an Administrator. This is a fantastic opportunity to progress your administrative skills in a private healthcare environment.

Key Responsibilities:
  • Manage and maintain an efficient bookings system for physiotherapy patients using a computerized system (SAP).
  • Oversee the accurate completion of charge sheets for outpatients and inpatients, and charging for consumables as necessary.
  • Organize and manage outpatient clinics, including classes and pre-op assessments.
  • Manage patient discharge processes and follow up with patient satisfaction surveys.
  • Provide general administrative support to the Head of Department and Lead Physiotherapists.
  • Process patient referral letters and associated documentation, confirming details with patients and consultants as required.
  • Respond to patient and public enquiries in a timely and courteous manner, ensuring accurate records are maintained.
  • Maintain departmental filing systems, both electronic and manual.
Requirements:
  • Highly organized and able to manage workload effectively.
  • Experience in an administrative role or similar environment is beneficial.
  • Excellent communication and customer service skills.
  • Good computer skills and proficiency with Microsoft Office packages.
  • A team player with confidence in interacting with diverse individuals.
Benefits:
  • Competitive salary and comprehensive benefits package, including:
  • 35 days annual leave (pro rata)
  • Employer and employee contributory pension
  • Spire for you' reward platform
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Free onsite parking

Spire Healthcare is a leading independent hospital group in the UK, providing diagnostics, inpatient, day case, and outpatient care across 39 hospitals and 8 clinics.



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