ENT Patient Pathway Coordinator

6 days ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job Summary:

This is an exciting opportunity to join our well-respected ENT Department at Maidstone & Tunbridge Wells Hospital as a Patient Pathway Navigator for Head and Neck patients. As a key member of our team, you will be responsible for ensuring a smooth transition for patients throughout their pathway.

Key Responsibilities:

  • Coordinate with the clinical team and internal departments to facilitate patient care
  • Check outcomes of patients attending clinic and book required tests within designated timescales
  • Act as the point of contact for next steps in patient pathways following an appointment or scan
  • Develop and maintain effective relationships with patients, clinicians, and internal departments

About Us:

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex.

What We Offer:

  • A supportive and collaborative work environment
  • Opportunities for career development and growth
  • A commitment to diversity and inclusion
  • A flexible working arrangement to suit your needs

Requirements:

  • Excellent interpersonal and communication skills
  • Ability to work effectively in a fast-paced environment
  • Empathy and understanding when interacting with patients
  • Professional telephone manner


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