ENT Patient Pathway Coordinator
6 days ago
Job Summary:
This is an exciting opportunity to join our well-respected ENT Department at Maidstone & Tunbridge Wells Hospital as a Patient Pathway Navigator for Head and Neck patients. As a key member of our team, you will be responsible for ensuring a smooth transition for patients throughout their pathway.
Key Responsibilities:
- Coordinate with the clinical team and internal departments to facilitate patient care
- Check outcomes of patients attending clinic and book required tests within designated timescales
- Act as the point of contact for next steps in patient pathways following an appointment or scan
- Develop and maintain effective relationships with patients, clinicians, and internal departments
About Us:
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex.
What We Offer:
- A supportive and collaborative work environment
- Opportunities for career development and growth
- A commitment to diversity and inclusion
- A flexible working arrangement to suit your needs
Requirements:
- Excellent interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Empathy and understanding when interacting with patients
- Professional telephone manner
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