ENT Booking Clerk

5 days ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our ENT Department as a Booking Clerk on a permanent contract.

Key Responsibilities
  • Manage new referrals and waiting lists for the ENT service
  • Provide administrative support to the CAU Booking team
  • Assist with patient queries and ensure timely communication
  • Work closely with medical secretaries, clinicians, and management team to ensure efficient patient management
Requirements
  • Good standard of general education to GCSE Standard, English & Maths Grade C
  • NVQ 2 or equivalent experience
  • Administrative experience and competent using Microsoft Office
  • Awareness of National Patient Access targets and knowledge of Patient Centre or similar systems
Desirable Skills
  • Excel spreadsheet skills
  • Waiting list experience
  • Knowledge of Trust Access Policy
About Us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a full range of general hospital services and specialist care to around 600,000 people.

We are committed to developing a culture where everyone can reach their full potential, with opportunities to grow and develop their career.

We recognize and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.


  • ENT Booking Clerk

    1 day ago


    Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our ENT Department as a Booking Clerk on a permanent contract.Key ResponsibilitiesManage new referrals and waiting lists in a busy departmentProvide excellent customer care and support to patients and colleaguesWork closely with the medical secretaries, clinicians, and...

  • ENT Booking Clerk

    1 day ago


    Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our ENT Department as a Booking Clerk on a permanent contract.Key ResponsibilitiesManage new referrals and waiting lists in a busy departmentProvide excellent customer care and support to patients and colleaguesWork closely with the medical secretaries, clinicians, and...


  • Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job Summary:This is an exciting opportunity to join our well-respected ENT Department at Maidstone & Tunbridge Wells Hospital as a Patient Pathway Navigator for Head and Neck patients. As a key member of our team, you will be responsible for ensuring a smooth transition for patients throughout their pathway.Key Responsibilities:Coordinate with the clinical...


  • Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job Summary:This is an exciting opportunity to join our well-respected ENT Department at Maidstone & Tunbridge Wells Hospital as a Patient Pathway Navigator for Head and Neck patients. As a key member of our team, you will be responsible for ensuring a smooth transition for patients throughout their pathway.Key Responsibilities:Coordinate with the clinical...


  • Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job Overview An exciting opportunity has arisen for a full-time Team Leader within the Ophthalmology Services. This role requires a highly organized and adaptable individual with a strong background in administration and team leadership within a healthcare setting. As a pivotal point of contact for the Ophthalmology Team, you will demonstrate effective...


  • Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job Overview An exciting opportunity has emerged for a full-time Clinical Administration Team Leader within the Ophthalmology Division. This role will primarily focus on overseeing operations and may require collaboration across various sites. The ideal candidate will be exceptionally organized, adaptable, and possess substantial experience in...


  • Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job Overview An exceptional opportunity has emerged for a full-time Service Manager within the Ophthalmology Division. This role will primarily be based at Maidstone, with the possibility of cross-site responsibilities. The ideal candidate will be highly organized, adaptable, and possess substantial experience in administrative roles and team...

  • Ent Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The ENT Directorate are looking for a Booking Clerk within the ENT department on a 12 month Fixed Term basis. This role will involve the booking of ENT outpatient appointments, the booking of ENT Theatre lists and managing referrals via ERS, answering telephone calls and monitoring waiting lists in line with Trust policy. This is an exciting opportunity to...

  • Ent Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The ENT Directorate are looking for a dynamic forward thinking individual to work within the Booking Team. We are looking for someone who likes a challenge and thrives in a fast paced busy environment. This is an exciting opportunity to work in this varied role within a friendly team. You will need excellent communication skills and be dedicated to...

  • CAU Booking Clerk

    2 weeks ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job summary We are looking for a ENT Booking Clerk on a permanent contract. This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust. The ENT service hours are - Monday -...

  • CAU Booking Clerk

    7 days ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are looking for a ENT Booking Clerk on a permanent contract. This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust. The ENT service hours are 8.00am - 6.00pm Monday - Friday,...

  • Senior Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The Therapies Directorate are looking for a Senior Booking Clerk for Dietetics and Speech and Language Therapy Outpatient Service. at Maidstone and Tunbridge Wells Hospitals. The role involves managing the outpatient waiting lists and the management and supervision of the Dietetic and Speech and Language Administrative teams. This is an exciting...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are looking for 2 booking clerks on a fixed term contract. This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust. Working Monday - Friday including Saturday working on a rota...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are looking for one full time booking clerk to join our Ophthalmology team. This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust. Working Monday - Friday including Saturday...


  • Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The primary purpose of this role is to work as an administrative support to the Clinical Administration Unit providing comprehensive support across clinical administration with primary responsibility to a clinical division. The post holder must support CAU Team in managing the inpatient, outpatient and day cases waiting lists for a delegated number of...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The post holder must manage the inpatient, outpatient and day cases waiting lists for a delegated number of consultants within a specialty, in accordance with Government Access Targets and the Trust’s Access Policy. The post holder will work as part of the Clinical Administration Unit to coordinate the administrative pathway of patients to ensure that...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Working Monday - Friday including Saturday working on a rota basis with a day in lieu during the same working week. We can be flexible with shift patterns. This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in...

  • Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Are you passionate about making a difference and supporting clinical colleagues to deliver a high-quality service? We are seeking a Booking Coordinator to join our Medical Infusion Suite team based at Maidstone Hospital, for a fixed six month contract. You will be responsible for providing positive customer service to patients and visitors, dealing with...

  • Cau Booking Clerk

    4 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are seeking an organised and enthusiastic individual to work in our General Surgery Clinical Admin Unit based at Tunbridge Wells Hospital. This is an excellent opportunity for an enthusiastic individual to gain experience in booking patients for surgery, outpatient appointments and dealing with patient queries as part of a busy department based in a...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Working Monday - Friday including Saturday working on a rota basis with a day in lieu during the same working week. We can be flexible with shift patterns. This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are seeking an organised and enthusiastic individual to work in our General Surgery Clinical Admin Unit based at Tunbridge Wells Hospital. This is an excellent opportunity for an enthusiastic individual to gain experience in booking patients for surgery, outpatient appointments and dealing with patient queries as part of a busy department based in a...

  • Cau Booking Clerk

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are seeking an organised and enthusiastic individual to work in our General Surgery Clinical Admin Unit based at Maidstone Hospital. This is an excellent opportunity for an enthusiastic individual to gain experience in booking patients for surgery, outpatient appointments and dealing with patient queries as part of a busy department based in a large...

  • Rota Coordinator Ent

    3 months ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    An exciting opportunity has arisen within the Ear, Nose & Throat Department as a Medical Rota Coordinator. You will be flexible in approach, motivated, tenacious, a good team player and have a keen eye for detail. You will be providing administrative support to department managers by administering the rotas for our doctors across Maidstone & Tunbridge Wells...

  • CAU Booking Clerk

    1 month ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job overview An exciting opportunity has arisen for a full time Medical Secretary position within the Ear, Nose and Throat Department based at Maidstone Hospital. You will be experienced and motivated and have an excellent range of PA and Secretarial skills; ideally including a solid knowledge of medical terminology - though this is not essential and...


  • Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions...


  • Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    This is an exciting opportunity for a motivated individual to interact with patients, clinicians, and other internal departments such as the Multidisciplinary Team. The post holder will have excellent interpersonal skills and a professional telephone manner, as well as empathy when speaking with patients. You will be responsible for checking outcomes of...

  • CAU Booking Clerk

    1 month ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    Job overview You will be responsible for the receipt and distribution of all deliveries received to the Trust via the Loading Bay and the management of the Domestic store. Main duties of the job This shall include, but not be limited to, checking and recording goods received against orders, managing and maintaining levels of bulk consumable...