ENT Booking Clerk

2 months ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our ENT Department as a Booking Clerk on a permanent contract.

Key Responsibilities
  • Manage new referrals and waiting lists for the ENT service
  • Provide administrative support to the CAU Booking team
  • Assist with patient queries and ensure timely communication
  • Work closely with medical secretaries, clinicians, and management team to ensure efficient patient management
Requirements
  • Good standard of general education to GCSE Standard, English & Maths Grade C
  • NVQ 2 or equivalent experience
  • Administrative experience and competent using Microsoft Office
  • Awareness of National Patient Access targets and knowledge of Patient Centre or similar systems
Desirable Skills
  • Excel spreadsheet skills
  • Waiting list experience
  • Knowledge of Trust Access Policy
About Us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a full range of general hospital services and specialist care to around 600,000 people.

We are committed to developing a culture where everyone can reach their full potential, with opportunities to grow and develop their career.

We recognize and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.


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