CAU Booking Clerk

1 month ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

About the Role

We are seeking a highly organized and customer-focused Booking Clerk to join our CAU team at Maidstone and Tunbridge Wells NHS Trust. As a key member of our team, you will be responsible for managing waiting lists, dealing with new referrals, and providing excellent patient care.

Key Responsibilities

  • Manage waiting lists and ensure timely patient appointments
  • Deal with new referrals and provide administrative support to the CAU team
  • Provide excellent customer care and communication to patients and colleagues
  • Work closely with the ENT department to ensure smooth patient flow

Requirements

  • Good standard of general education to GCSE Standard, English & Maths Grade C
  • NVQ 2 or equivalent experience
  • Administrative experience and competent using Microsoft Office
  • Awareness of National Patient Access targets and knowledge of Patient Centre or similar systems

What We Offer

As a Booking Clerk at Maidstone and Tunbridge Wells NHS Trust, you will have the opportunity to work in a supportive and friendly environment, with a focus on patient care and satisfaction. We offer a range of benefits, including training and development opportunities, a competitive salary, and a chance to make a real difference in the lives of our patients.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a covering letter, to our online portal. We look forward to hearing from you


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