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Outbound Sales Supervisor

3 months ago

Bristol, Bristol, United Kingdom CCA Recruitment Group Full time £34,000 - £36,000

Position:
Outbound Sales Supervisor

Office-based, full-time, 5 days a week

Shifts available between 7am-8pm, Monday to Friday

Permanent Role


CCA Recruitment Group is excited to collaborate with a prominent UK brand seeking to appoint a new Outbound Sales Supervisor.

Your primary responsibility will be to guide and inspire a team of approximately 15 full-time sales representatives dedicated to outbound communication efforts.

Your leadership will be crucial in ensuring that your team achieves its sales objectives and key performance indicators (KPIs), while also fostering a culture of exceptional customer service.


Key Responsibilities of the Outbound Sales Supervisor:
1. Overseeing a team of around 15 outbound sales representatives in a contact center environment.
2. Establishing and enforcing standards and best practices to meet commercial goals.
3. Crafting and executing effective sales strategies.
4. Documenting coaching sessions thoroughly and ensuring regular follow-ups.
5. Delivering exemplary customer service while meeting sales, productivity, and retention targets.
6. Demonstrating experience in a managerial or leadership role within a sales-driven contact center.
7. Proven track record of consistently achieving monthly sales targets in both inbound and outbound settings.

Please note that by submitting your CV to CCA Recruitment Group, either directly or through any job advertisement platforms, your personal information will be securely stored in our internal CRM system for a maximum duration of 48 months. This information will not be shared with any third parties without your explicit consent. After 48 months of inactivity, your CV will be permanently removed from our database.