Business Development Manager

2 weeks ago

Mountain Ash, United Kingdom Reed Full time
Account Manager

We are seeking a skilled Account Manager to provide exceptional service and support to our clients. The ideal candidate will be a relationship builder, a strategic thinker, and a proactive problem solver, ensuring client satisfaction and retention.

Key Responsibilities:
  • Develop and maintain strong, long-lasting client relationships.
  • Act as the main point of contact and handle clients' needs and expectations.
  • Generate new business using existing and potential customer networks.
  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients and internal teams.
  • Resolve conflicts and provide solutions to clients in a timely manner.
  • Report on the status of accounts and transactions.
  • Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
  • Suggest actions to improve sales performance and identify opportunities for growth.
Requirements:
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation.
  • Solid experience with CRM software and MS Office (particularly MS Excel).
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Opportunities for professional growth and career advancement.
  • A dynamic and supportive work environment.
  • Comprehensive training and development program.
  • Flexible work arrangements, including 1 day a week working from home.
  • Potential of private healthcare.
  • Free on-site parking.
  • Early finish every Friday.

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