Customer Support Representative

2 days ago


South Shields, South Tyneside, United Kingdom Lloyds Banking Group Full time

About this role

We're looking for a talented Customer Support Representative to join our team at Lloyds Banking Group. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer service and support.

Key responsibilities

  • Provide high-quality customer service and support via phone, email, and other channels
  • Resolve customer queries and issues in a timely and professional manner
  • Work collaboratively with colleagues to ensure customer needs are met
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date with industry trends and developments

About us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We're a values-led organization, dedicated to creating a workplace that's inclusive, diverse, and supportive of our colleagues' growth and development.

What we offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to make a real difference to our customers and communities

Requirements

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Flexibility and adaptability

How to apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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