Customer Support Representative

1 week ago


North Shields, North Tyneside, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and social media
  • Resolve customer queries and issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure seamless customer service delivery
  • Stay up-to-date with product and service knowledge to provide accurate information to customers
What We Offer

We offer a competitive salary and benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes. You will also have access to a range of wellbeing initiatives and generous parental leave policies.

About Us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to building a truly inclusive workplace where all colleagues have the opportunity to make a real difference.

We are proud to be a disability confident employer and welcome applications from under-represented groups. If you require reasonable adjustments to our recruitment processes, please let us know.

We are committed to creating a workplace that reflects the diversity of our customers and communities. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.



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