Project Support Coordinator

1 week ago


Waterlooville, Hampshire, United Kingdom Coopers Fire Full time
About Coopers Fire

We are a leading manufacturer and supplier of smoke and fire curtains for various buildings. Our mission is to provide high-quality products and innovative solutions to protect lives and property.

Job Summary

We are seeking a highly organized and detail-oriented Project Support Administrator to join our Project Management team. The successful candidate will assist with administering each project's life cycle, ensuring smooth project execution and timely delivery.

Key Responsibilities
  • Collaborate with Project Managers to ensure projects are executed according to plan and within budget.
  • Provide critical information to the Production team to enable them to manufacture and deliver equipment on time.
  • Liaise with Project Managers and customers to manage lead times and expectations.
  • Work with the Project Manager and Installation Manager to resolve product issues and track returns.
  • Coordinate deliveries and amendments as needed to meet changing project requirements.
  • Support Project Managers with urgent issues and failures, ensuring timely resolutions.
  • Prepare site-specific risk assessments and method statements, obtaining necessary approvals.
  • Capture Variation Orders to ensure cost recovery and maximize profitability.
  • Provide exceptional customer service, responding to queries and concerns.
Requirements
  • Knowledge of project lifecycles and ability to read drawings and interpret technical requirements.
  • Excellent customer service and communication skills.
  • Desirable: manufacturing knowledge and experience with fire-related products for the construction industry.
Attributes
  • Good communicator and team player.
  • Customer-focused approach and attention to detail.
  • Ability to work under pressure and meet deadlines.
  • IT literacy and technical aptitude.
Benefits
  • Competitive salary and benefits package.
  • Free hot drinks and ample parking.
  • Early finish and dress-down Fridays.
  • Generous holiday allowance and additional leave options.
  • Company social events and employee assistance program.
  • Eyecare vouchers and cycle-to-work scheme.
  • Friendly and supportive work environment.


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