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Claims Handler

2 months ago

Newcastle under Lyme, Staffordshire, United Kingdom Everpool Full time

Job Title: Claims Handler - Insurance Specialist

Job Summary:

We are seeking a highly skilled Claims Handler to join our team at Everpool. As a Claims Handler, you will be responsible for owning a caseload of insurance claims across a multi-client team.

Key Responsibilities:

  • Owning a caseload of insurance claims and ensuring timely resolution
  • Fielding calls from customers, clients, and suppliers to provide exceptional customer service
  • Engaging with clients, customers, and suppliers via various communication channels
  • Collaborating with internal teams to resolve complex claims

Requirements:

  • Previous customer service experience
  • Previous insurance industry experience (household) is desirable but not essential
  • Good IT skills with the ability to use multiple systems
  • Excellent communication and organizational skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Everpool:

Everpool is a leading provider of insurance services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.