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Concierge - Customer Service Expert

2 months ago

London, Greater London, United Kingdom Nouvo Recruitment (London) Full time

Job Title: Concierge

Job Type: Permanent

Location: London

About the Role:

We are seeking a highly skilled and experienced Concierge to join our team at Nouvo Recruitment London. As a Concierge, you will be the first point of contact for residents, contractors, and sub-contractors, providing exceptional customer service and ensuring the safety and security of the building.

Key Responsibilities:

  • Provide 5-star customer service to residents in a busy and diverse environment
  • Work closely with the Head Concierge and team to ensure the safety and security of the building
  • Monitor front door entrance, granting access to residents, visitors, and delivery personnel
  • Monitor common areas within the building boundaries and report any issues to the Property Manager
  • Log parcel deliveries and manage safe keeping
  • Supervise small works and ongoing contracts, including cleaners and waste removal
  • Ensure records of attendance and testing are kept up to date
  • Adhere to Health and Safety procedures
  • Handle resident's keys safely

Requirements:

  • Excellent command of written and spoken English
  • Basic computer skills
  • Positive attitude and polite, friendly demeanor
  • Immaculate appearance
  • Reliable and team-oriented

What We Offer:

Nouvo Recruitment London is a reputable and experienced recruitment agency, and we offer a competitive salary and benefits package to the successful candidate.

How to Apply:

If you are a motivated and experienced Concierge looking for a new challenge, please submit your CV and a cover letter to us. We look forward to hearing from you.