Sales Administrator
22 hours ago
We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Azelis. As a Sales Administrator, you will play a crucial role in ensuring the smooth operation of our sales processes, working closely with our commercial and operational teams.
Key Responsibilities:- Process sales orders and manage the order lifecycle from receipt to delivery, ensuring customer satisfaction and loyalty.
- Collaborate with commercial assistants and supply chain administrators to resolve any issues or deviations.
- Master ERP functionality to provide exceptional customer service and improve operational efficiency.
- Liaise with internal stakeholders, including operations, finance, and SHEQ, to ensure seamless communication and data management.
- Review and resolve amendments and non-conformances daily, working closely with the commercial assistant, supply chain administrator, and warehouse team.
- Raise credit notes and reinvoicing as necessary.
- Provide regular feedback to key users to enable operational excellence, efficiency, and effectiveness.
- Develop expertise in all processes and work instructions, supporting the development of best practices.
- Monitor and manage open orders, ensuring daily updates of backorder lines.
- Provide cover for the Sales Administration team as required.
- Operational experience in supply chain or a related field.
- Ability to influence and achieve results through others.
- Excellent communication and interpersonal skills, with the ability to liaise with people at all levels.
- Good knowledge of English and advanced user of various IT tools and ERP systems.
- Passionate about achieving goals and targets, with high service level standards.
- Understanding of customer and market dynamics and requirements.
- Excellent organizational skills, with the ability to work independently and as part of a team.
- Ability to adapt to new and changing requirements, with a flexible approach to working under pressure.
- Strong communication skills, with the ability to provide regular feedback and updates.
Azelis is a leading global specialty chemical distributor, committed to formulating for a better world. We are a team united in passion, vision, and values, working together to achieve our goals and make a positive impact on the environment.
We are looking for enthusiastic and innovative individuals who are thirsty for a challenge to join our team and make a difference. If you are passionate about achieving goals and targets, with high service level standards, and a strong understanding of customer and market dynamics, we want to hear from you.
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