Contract Management Leader

2 weeks ago

London, Greater London, United Kingdom Wates Group Full time

About Wates Group

Wates Group is a leading family-owned development, building, and property maintenance company with over 125 years of experience in the industry. We are committed to creating thriving places, protecting the planet, and empowering people. Our awards and recognitions reflect our dedication to excellence in the field.

Contract Management Leader Role

We are seeking a highly motivated Contract Management Leader to join our team. In this role, you will be responsible for overseeing a diverse portfolio of maintenance contracts and leading a dedicated team of professionals.

  • Leadership & Team Management: Guide and mentor a team comprising supervisors, administrators, planners, and operatives, fostering a collaborative and high-performing environment.
  • Customer Satisfaction: Ensure exceptional customer service across all contracts, building strong relationships with clients and addressing their needs promptly and effectively.
  • Operational Excellence: Oversee the day-to-day operations of the contracts, ensuring adherence to company policies and procedures, and promoting best practices within the team.
  • Financial Management: Collaborate closely with the commercial team to manage invoicing processes, resolve any discrepancies, and ensure accurate financial reporting.
  • Health & Safety Compliance: Maintain a steadfast commitment to health and safety regulations, implementing robust protocols and ensuring a safe working environment for all personnel.

Requirements:

  • Proven experience in the repairs and maintenance sector, with a demonstrated track record of successfully managing large-scale contracts.
  • Exceptional communication, interpersonal, and organizational skills, enabling effective leadership and collaboration within a team environment.
  • A full UK driving license is essential for this role.

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