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Facilities Operations Coordinator

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Title: Facilities Helpdesk Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Facilities Helpdesk Coordinator to join our team at bet365. As a key member of our facilities team, you will be responsible for providing exceptional support to our facilities and engineering teams, ensuring the smooth operation of our facilities and services.

Main Responsibilities:

  • Helpdesk Support: Provide timely and effective support to our facilities and engineering teams, responding to queries and resolving issues in a professional and courteous manner.
  • Administrative Tasks: Assist with various administrative tasks, including data entry, record-keeping, and reporting.
  • Fleet Management: Manage our fleet of pool vehicles, ensuring they are properly maintained and available for use.
  • Booking and Management: Book and manage electric charging, ensuring our facilities are equipped with the necessary resources.
  • Job Planning: Work closely with engineering teams to create job plans, ensuring efficient and effective completion of tasks.
  • Third-Party Communication: Communicate with third-party contractors and suppliers, ensuring smooth delivery of services.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with colleagues, contractors, and suppliers.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficiency in Microsoft Office tools, including Excel and Outlook.
  • Helpdesk Experience: Experience working in a helpdesk environment, preferably with a CAFM system.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.