Estate Services Contract Officer
2 days ago
We are seeking a highly organized and methodical Contract Officer to join our Estates team at Riverside. As a key member of our team, you will be responsible for managing a range of service contractors, ensuring contractual compliance, and delivering high-quality services to our customers.
Key Responsibilities- Manage a supplier contract register and oversee the contract variation process.
- Ensure contractual compliance and supplier performance, using performance frameworks and best practices.
- Conduct periodic site-based quality audits and ensure suppliers deliver contracted services in line with relevant legislation.
- Stakeholder and relationship management, including being an initial point of contact for service contract enquiries and facilitating regular contractor performance meetings.
- Participate in resident engagement activity and collate and respond to customer feedback.
- Supervise Riverside Environmental Officers and assist with Riverside procurement activity.
- Develop and manage service charge budgets and monitor income and expenditure.
- Experience managing service contractors working across mixed tenure housing and specialist areas.
- Experience working with 'soft FM' / estate services contractors delivering communal cleaning, window cleaning, and grounds maintenance services.
- Knowledge and understanding of Service Charge processes and legislation.
- Excellent communication and interpersonal skills, with the ability to work at all levels within the business.
- Proactive and 'can-do' attitude, with a focus on continuous improvement and driving change.
Riverside is a housing association with a difference, enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we're committed to revitalising neighbourhoods and supporting communities.
We offer a range of benefits, including competitive pay, generous pension, and flexible working options. We're an inclusive employer, valuing diversity and fostering a workplace where all individuals are respected, empowered, and heard.
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Estate Services Contract Officer
3 days ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly organized and methodical Contract Officer to join our Estates team at Riverside. As a key member of our team, you will be responsible for managing a range of service contractors, ensuring contractual compliance, and delivering high-quality services to our customers.Key ResponsibilitiesManage a supplier contract register...
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Estate Services Contract Officer
3 days ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly organized and methodical Contract Officer to join our Estates team at Riverside. As a key member of our team, you will be responsible for managing a range of service contractors, ensuring contractual compliance, and delivering high-quality services to our customers.Key ResponsibilitiesManage a supplier contract register...
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Estate Services Contract Officer
3 days ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly organized and methodical Contract Officer to join our Estates team at Riverside. As a key member of our team, you will be responsible for managing a range of service contractors, ensuring contractual compliance, and delivering high-quality services to our customers.Key ResponsibilitiesManage a supplier contract register...
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Estate Services Contract Officer
3 days ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly organized and methodical Contract Officer to join our Estates team at Riverside. As a key member of our team, you will be responsible for managing a range of service contractors, ensuring contractual compliance, and delivering high-quality services to our customers.Key ResponsibilitiesManage a supplier contract register...
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