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Service Floor Leader

2 months ago

South Ruislip, Greater London, United Kingdom D&D London Full time

Position Overview:
As a Floor Manager, you will be responsible for overseeing the dining experience, ensuring that our guests receive exceptional service throughout their visit.

About Us:
D&D London is a renowned name in the hospitality industry, known for our commitment to quality and luxury dining experiences.

Location:
St James

Compensation:
£18 per hour

Why Join Our Team:

Competitive Compensation:
We recognize and reward your hard work and dedication.

Exclusive Dining Benefits:
Enjoy a generous

50% discount

at all our venues, available every day.

Unique Employee Perks:
Access to fantastic discounts and cashback offers from top retailers and entertainment venues through the

Lifeworks

app.

Financial Empowerment:
Manage your earnings with

Wagestream


allowing you to track your income in real-time and access up to 40% of your pay instantly.


Wellbeing Initiatives:
Your health is important to us. Benefit from a confidential

Employee Assistance Program

that includes a 24/7 helpline and complimentary sessions with a trained counselor.

Comprehensive Wellbeing Package:
Experience a holistic approach to health with

WeCare

offering online GP consultations, mental health support, fitness programs, and more.

Dental Care Simplified:
With

Tooth Fairy

you can easily access expert advice and prescriptions from home.

Mindfulness Resources:
Enhance your mental health with

myStrength

a personalized app providing guidance and support.

Future Planning Support:
Navigate later life care with ease through a personalized service from

Care Concierge


offering guidance and funding support.


Nourishing Meals:
We provide healthy and nutritious meals during your shifts.

Recognizing Excellence: Participate in our Employee of the Month program, Long Service Awards, and various group incentives.

You may even earn a spot at our annual employee awards event.

Professional Development:
Gain access to top-tier training resources through our platform,

D&D Connect

designed to enhance your skills and knowledge.

Increased Time Off:
Enjoy an increasing holiday allowance based on your length of service.

Community Engagement:
Contribute to society with an optional paid day each year for volunteer work.

Referral Benefits:
Participate in our recommend-a-friend program and share the joy of joining our team.

Who We Are:
At D&D London, we are passionate about delivering exceptional food and drink experiences. With over 30 unique venues across major cities, we pride ourselves on our distinct designs and high-quality offerings.

Founded in 2006, our mission has remained consistent: to provide every guest with a luxurious experience in our restaurants, bars, and hotels.

Our venues, including iconic locations, have set the standard in the luxury dining sector.

Quaglinos, a historic venue since 1929, offers a menu of European classics, an extensive drinks selection, and live entertainment.


Your Responsibilities:
We are seeking a dedicated Floor Manager to lead our waiting team and ensure exceptional service delivery. Collaborating closely with the Restaurant Manager, you will play a key role in upholding our commitment to outstanding dining experiences. Your warmth, charm, and strong interpersonal skills will be essential in building rapport with guests and supporting the waiting team.

As you contribute to the restaurant's success, you will also have opportunities for personal growth and development.

If you are passionate about hospitality and thrive in a dynamic environment, we invite you to join us in creating memorable experiences for our guests.

At D&D London, we celebrate diversity and are committed to creating an inclusive environment for all employees.