Customer Service Representative

2 days ago

Alfreton, Derbyshire, United Kingdom BRELLIS RECRUITMENT LIMITED Full time
Customer Service Advisor

We are seeking a skilled Customer Service Advisor to join our team at BRELLIS RECRUITMENT LIMITED. As a key member of our customer service team, you will be responsible for providing exceptional support to our business clients.

Key Responsibilities:
  • Handle customer service calls from business units with professionalism and empathy.
  • Assist in resolving fixture-related problems in a timely and efficient manner.
  • Provide excellent customer service over the phone, ensuring a positive experience for our clients.
  • Utilize provided scripts to guide problem-solving and ensure consistency in our service delivery.
  • Maintain detailed records of interactions and solutions to support continuous improvement.
What We Offer:
  • Comprehensive training to equip you with the skills and knowledge required for success in this role.
  • A supportive team environment that fosters collaboration and growth.
  • Opportunities for career advancement within a global brand.
Requirements:
  • Strong communication skills, with the ability to articulate complex issues clearly and concisely.
  • Problem-solving aptitude, with a focus on finding creative solutions to complex problems.
  • Ability to work well in a team, with a customer-focused mindset.
Why Choose Us?
  • Be part of a global brand with a reputation for excellence.
  • Engage in a dynamic and supportive work environment that encourages growth and development.
  • Competitive salary with opportunities for career advancement.

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