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Customer Service Representative
2 months ago
We are seeking a skilled Customer Service Advisor to join our team at BRELLIS RECRUITMENT LIMITED. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Handle customer service calls from business units, providing timely and effective solutions to client issues.
- Assist in resolving fixture-related problems, utilizing provided scripts and thorough training to ensure seamless problem-solving.
- Deliver exceptional customer service over the phone, ensuring a positive experience for our clients.
- Maintain detailed records of interactions and solutions, providing valuable insights for future improvements.
- Comprehensive training to equip you with the skills and knowledge needed to excel in this role.
- A supportive team environment that fosters collaboration and growth.
- Opportunities for career advancement within a global brand, with a competitive salary and room for growth.
- Strong communication skills, with the ability to articulate complex issues and solutions effectively.
- Problem-solving aptitude, with a keen eye for detail and a logical approach to resolving issues.
- Ability to work well in a team, with a customer-focused mindset and a passion for delivering exceptional service.
