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Customer Service Representative

2 months ago

Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time
About the Role

We are seeking a skilled Customer Service Advisor to join our team at Unipart Logistics. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns
  • Work closely with internal stakeholders to resolve customer issues and improve service delivery
  • Contribute to the development and implementation of customer service strategies and initiatives
  • Collaborate with colleagues to achieve service excellence and continuous improvement
What We Offer

As a Customer Service Advisor at Unipart Logistics, you will benefit from:

  • A competitive salary of £24,322 per annum
  • 22 days holiday rising, plus bank holidays
  • Pension scheme and life assurance
  • Employee assistance programme and wellbeing support
  • Flexible benefits scheme
About Us

At Unipart Logistics, we value relationships and strive to make a positive impact on the lives of our customers and colleagues. We are committed to delivering exceptional service and exceeding customer expectations.