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About Us
Scientific Laboratory Supplies (SLS) Ltd. is the UK's largest independent supplier of laboratory equipment, chemicals, and consumables.
We pride ourselves on our unique approach to sourcing and supplying the highest quality, best value products and brands.
Our diverse customer base spans a wide range of sectors, providing a dynamic and interesting work environment.
We have a strong team dynamic and are passionate about supporting the growth and development of our employees.
Job Summary
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team on a permanent basis.
As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the smooth processing and fulfillment of customer orders.
Key Responsibilities
- Provide outstanding customer service, responding to a wide range of day-to-day queries and concerns.
- Process and fulfill customer orders in a timely and efficient manner.
- Work closely with colleagues to resolve customer issues and improve overall customer satisfaction.
- Contribute to the development and implementation of customer service initiatives and processes.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software applications.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Generous annual leave and Bank Holidays.
Language
English (en-US)
