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Administrative Support Officer

2 months ago

London, Greater London, United Kingdom The GEO Group Australia Full time

About the Opportunity:

An exciting opportunity exists for a Fixed Task (Full Time) Administration Support Officer to join The GEO Group Australia's Custodial Services team.

Reporting directly to the Custodial Services Manager, the Administration Support Officer - Records will provide high-quality, professional, and timely sentence administration service delivery to ensure compliance with sentence administration procedures.

This role has direct prisoner contact and requires a person who is comfortable in a prison environment and understands professional boundaries.

Key Responsibilities:

  • Provide administrative support to the Custodial Services team, including data entry, record-keeping, and report preparation.
  • Ensure accurate and timely processing of sentences, including updates and amendments.
  • Develop and maintain effective relationships with internal stakeholders, including prison staff and management.
  • Contribute to the development and implementation of policies and procedures related to sentence administration.
  • Participate in training and professional development opportunities to enhance skills and knowledge.

Requirements:

  • High-level competence in the use of computer systems, databases, Microsoft, and other applications.
  • Previous experience in administrative roles and/or office management and support.
  • Demonstrated high-level organisational and time management skills, verbal and written communication, including the ability to prepare reports.
  • Clear and evident professional boundaries with a commitment to maintaining the confidentiality of prisoner information.
  • The ability to work and remain calm under pressure within a high-volume environment.

About The GEO Group and Custodial Services:

The GEO Group Australia is the leading provider of privately managed correctional services in NSW and Victoria. As a Registered Training Provider, GEO offers a wide variety of training programs which are nationally accredited.

We are committed to providing a safe and supportive work environment that promotes the well-being of our employees and the communities we serve.