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Customer Engagement Advisor
2 months ago
Exciting Opportunity for a Client Support Specialist at Skipton Building Society
Become an integral part of our vibrant team as a Client Support Specialist at Skipton Building Society. In this pivotal role, you will interact with clients to comprehend their requirements and deliver customized solutions. Your responsibilities will include providing outstanding client support, advocating our services, and ensuring overall client satisfaction.
What We Provide:
- Competitive annual salary of £22,464
- Annual performance bonus
- Comprehensive pension contributions
- Access to wellness initiatives
- Holiday trading options
Key Responsibilities:
- Interact with clients to assess their needs
- Serve as the primary contact in branch and via phone
- Inform clients about our service offerings
- Keep precise client records
- Follow company policies and guidelines
Essential Qualifications:
- Enthusiasm for client service
- Excellent communication abilities
- Capability to collaborate in a team setting
- Strong time management skills
- Adaptability to meet business requirements
