Supply Chain Application Support Specialist

4 weeks ago


London, Greater London, United Kingdom Adecco UK LTD Full time
Platform Support for Supply Chain Finance

Type: Contract Role

Duration: 6-months

Location: London, 2 days per week on site required

Rate: £ umbrella)

We are seeking an experienced Application Support Engineer to support our innovative Supply Chain Finance application. In this pivotal role, you will play a crucial part in implementing our Trade Finance application support model while providing day-to-day support to our users.

Key Responsibilities:
  • Monitoring: Oversee application performance and respond proactively to alerts.
  • Stakeholder Management: Collaborate with business and technical teams to ensure seamless communication and support.
  • Support Model Implementation: Contribute to establishing the Trade Finance application support framework and best practices.
  • Reporting: Prepare regular and ad-hoc reports and data extracts as requested.
  • Transformation: Assist in converting bespoke files into standardized formats for our platform.
  • Onboarding: Support the business in onboarding customers to our Supply Chain Finance platform.
Requirements:
  • Strong knowledge of Supply Chain Finance.
  • Proven experience supporting Trade Finance applications.
  • Background in application support roles, particularly at an integrated service level.
  • Proficient in using ServiceNow for incident reporting and tracking.

Our client is committed to diversity and inclusion, welcoming applicants from all backgrounds. As a proud signatory of the HM Treasury Women in Finance Charter, they strive to create a supportive and inclusive workplace.


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