Operations Manager

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Travelodge Full time
Hotel Supervisor Role at Travelodge

We are seeking a skilled and experienced Hotel Supervisor to join our team at Travelodge Milton Keynes Shenley Church End. As a Hotel Supervisor, you will be responsible for leading and training the team to ensure that guests receive a warm welcome and rooms are prepared to gold standards.

Key Responsibilities:
  • Lead and train the team to deliver exceptional customer service
  • Ensure that rooms are prepared to gold standards
  • Manage and maintain a high level of customer satisfaction
  • Develop and implement effective training programs for the team
  • Monitor and report on team performance and customer feedback
Benefits:
  • Fun and friendly work environment
  • 50% discount on rooms, food, and drink, as well as friends and family discount
  • £50 Travelodge voucher on each work anniversary
  • Pension scheme with employer contribution
  • Discounts on high street retailers and mobile phone providers
  • Opportunities for career development through our 'Aspire Programme'
What We Offer:

We offer a range of benefits and rewards to our team members, including regular recognition and rewards activities, such as 'FAB Fridays' and 'Housekeeping Heroes'. Our team members are also eligible for discounts on high street retailers and mobile phone providers.

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please click 'apply' now to submit your application.



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