Customer Support Specialist

2 months ago


Hitchin, Hertfordshire, United Kingdom dormakaba Full time
{"title": "Customer Support Specialist", "content": "

At dormakaba, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients, ensuring they receive the right products on time and every time.



Key Responsibilities:

  • Provide timely and accurate support to customers via email and phone
  • Collaborate with colleagues to resolve customer queries and issues
  • Develop and maintain in-depth knowledge of dormakaba products and systems
  • Work closely with our field-based sales team to ensure seamless customer support



Requirements:

  • 2+ years of experience in a customer-facing role
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills



What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment



If you are a motivated and customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.

"}

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