Customer Service Representative
1 month ago
About the Role
We are seeking a dedicated and customer-focused individual to join our Tesco store team as a Colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
- Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
- Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.
- Be proactive in identifying opportunities to improve customer service and store performance, suggesting solutions to colleagues and management.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (minimum 12 hours) if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- Life cover and an award-winning pension scheme with matching contributions.
- Uniform provided and policies to support colleagues in all aspects of life.
- Opportunities for career progression and professional development.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- The ability to build rapport with customers, understanding their needs and preferences.
- Excellent communication and teamwork skills, with the ability to work collaboratively with colleagues.
- A proactive and flexible approach, with a willingness to adapt to changing store needs.
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