Investigation Expert
1 week ago
About the Role
We are seeking a skilled Remediation Analyst to join our team at Nucleus Financial. As a Remediation Analyst, you will play a critical role in resolving complex issues and ensuring a great customer outcome.
Key Responsibilities
- Investigate issues to identify root causes and develop effective solutions
- Collaborate with cross-functional teams to resolve issues and implement process improvements
- Develop and maintain accurate and detailed records of investigations and resolutions
- Communicate complex technical information to non-technical stakeholders
- Identify and implement opportunities for process improvements and efficiency gains
Requirements
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong attention to detail and organizational skills
- Experience in a financial services industry, preferably in trading or investments
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A generous pension scheme
- Enhanced parental leave and flexible working options
About Nucleus Financial
Nucleus Financial is a leading provider of retirement-focused financial services. Our purpose is to help make retirement more rewarding, and our vision is to build the best retirement-focused platform in the UK. We are committed to delivering exceptional customer service and building strong relationships with our clients.
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