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Employment Support Specialist

2 months ago

Metropolitan Borough of Kirklees, United Kingdom Maximus Full time

About the Role

We are seeking an experienced Employment Advisor to join our team at Maximus. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.

Key Responsibilities

  • Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching
  • Undertake in-depth assessments to understand customers' circumstances, preferences, and barriers to progression
  • Co-produce personalized action plans with sequenced interventions and development opportunities
  • Work with local specialist services to address specific issues, such as substance misuse, anger management, or debt advice
  • Identify recruitment needs of employers and undertake tailored pre-screens and group assessments
  • Co-produce effective in-work support plans with participants and employers
  • Participate in continuous improvement activities to ensure excellent customer service
  • Comply with company policies, including personal data security, safeguarding, and health & safety

Requirements

  • Previous experience of working in a fast-paced, target-driven environment
  • Delivering services to meet contractual and quality standards
  • Fully IT literate in using Microsoft Office and modern digital technologies
  • Strong communication and problem-solving skills
  • Ability to plan and organize workload to meet targets and deadlines

About Maximus

Maximus is a global organization that specializes in providing health and employment services to millions of people every year. We employ around 5,000 people across the UK to deliver services that have a profound impact on people's lives.