Meetings and Conferences Supervisor
6 days ago
Aimbridge Hospitality is seeking a highly motivated and experienced Conference and Events Supervisor to join our team at the newly refurbished Mercure Manchester Piccadilly Hotel.
Key Responsibilities- Oversee and manage all aspects of conference and events operations within the hotel, including meeting room set-up, audio-visual equipment, catering, and staffing requirements.
- Work closely with the Conference and Events Manager and senior hotel management to develop and implement strategies to increase revenue and profitability.
- Ensure that all events are executed to the highest standards, and that our guests have an exceptional experience.
- Manage and supervise the conference and events operations team, providing guidance and support as needed.
- Ensure that all health and safety regulations are adhered to, and that all staff are fully trained on health and safety procedures.
- Develop and maintain positive relationships with clients, ensuring that their needs are fully met, and that they receive a high level of customer service.
- Monitor and control costs associated with conference and events operations, ensuring that budgets are adhered to.
- Act as a point of contact for all clients, dealing with any issues or concerns in a timely and professional manner.
- Minimum of 1 year experience in a similar role, within the hotel industry.
- Experience working on a busy bar.
- Strong leadership and communication skills.
- Excellent organisational and time-management skills.
- Ability to work under pressure and meet tight deadlines.
- Strong customer service skills.
- Knowledge of health and safety regulations.
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