Conference and Events Supervisor

2 months ago

Manchester, United Kingdom Mercure Manchester Piccadilly Hotel Full time

Aimbridge Hospitality EMEA are now seeking a Conference and Events Supervisor to join the team at the newly refurbished Mercure Manchester Piccadilly Hotel

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Career and lifestyle breaks – Allowing you to take time off for key life events.
Volunteer days – Up to two days per year to support a charity of your choice
Salary starting above minimum wage
Uncapped incentives to reward you for your contributions

A day in the life of...
We are looking for a highly motivated and experienced Conference and Events Supervisor to join our team. The primary responsibility of the role is to oversee and manage all aspects of conference and events operations within the hotel. The successful candidate will work closely with the Conference and Events Manager to ensure that all events are executed to the highest standards, and that our guests have an exceptional experience.
Key Responsibilities:
Oversee and manage all aspects of conference and events operations within the hotel, including meeting room set-up, audio-visual equipment, catering, and staffing requirements.
Work closely with the Conference and Events Manager and senior hotel management to develop and implement strategies to increase revenue and profitability.
Ensure that all events are executed to the highest standards, and that our guests have an exceptional experience.
Manage and supervise the conference and events operations team, providing guidance and support as needed.
Ensure that all health and safety regulations are adhered to, and that all staff are fully trained on health and safety procedures.
Develop and maintain positive relationships with clients, ensuring that their needs are fully met, and that they receive a high level of customer service.
Monitor and control costs associated with conference and events operations, ensuring that budgets are adhered to.
Act as a point of contact for all clients, dealing with any issues or concerns in a timely and professional manner.

Based in the newly refurbished Mercure Manchester Piccadilly Hotel you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. The ideal applicant will have:
Minimum of 1 year experience in a similar role, within the hotel industry.
Experience working on a busy bar
Strong leadership and communication skills
Excellent organisational and time-management skills
Ability to work under pressure and meet tight deadline
Strong customer service skill
Knowledge of health and safety regulations
Please note that this role is being offered on a full time basis. As such, we will only be accepting applicants who are age 18 or above, have no restrictions on their working hours and are flexible to work weekends, evenings and public holidays as required.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits...

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

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