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Conference and Events Coordinator
2 months ago
Aimbridge Hospitality is seeking a highly motivated and experienced Conference and Events Supervisor to join our team at the newly refurbished Mercure Manchester Piccadilly Hotel.
The primary responsibility of this role is to oversee and manage all aspects of conference and events operations within the hotel, ensuring that all events are executed to the highest standards and that our guests have an exceptional experience.
Key Responsibilities:- Manage and coordinate all aspects of conference and events operations, including meeting room setup, audio-visual equipment, catering, and staffing requirements.
- Work closely with the Conference and Events Manager and senior hotel management to develop and implement strategies to increase revenue and profitability.
- Ensure that all events are executed to the highest standards, and that our guests have an exceptional experience.
- Manage and supervise the conference and events operations team, providing guidance and support as needed.
- Ensure that all health and safety regulations are adhered to, and that all staff are fully trained on health and safety procedures.
- Develop and maintain positive relationships with clients, ensuring that their needs are fully met, and that they receive a high level of customer service.
- Monitor and control costs associated with conference and events operations, ensuring that budgets are adhered to.
- Act as a point of contact for all clients, dealing with any issues or concerns in a timely and professional manner.
- Minimum of 1 year experience in a similar role, within the hotel industry.
- Experience working on a busy bar.
- Strong leadership and communication skills.
- Excellent organisational and time-management skills.
- Ability to work under pressure and meet tight deadlines.
- Strong customer service skills.
- Knowledge of health and safety regulations.
