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Customer Service Specialist
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About schuh
schuh is a leading footwear retailer known for its wide selection of brands and commitment to exceptional customer service.
The RoleWe are seeking a dedicated and enthusiastic individual to join our Customer Experience Team. In this role, you will be responsible for providing prompt and effective support to our valued customers across various channels.
Your Responsibilities- Resolve customer inquiries and concerns with professionalism and empathy.
- Engage with customers through online platforms, including video and text chat services.
- Collaborate with our retail stores to address any issues or requests.
We are looking for someone who is:
- Passionate about delivering outstanding customer service.
- A strong communicator with excellent interpersonal skills.
- Highly motivated and results-oriented.
- Able to work effectively both independently and as part of a team.
We offer a competitive salary and benefits package, along with opportunities for professional development and growth within our dynamic company.
