Department Operations Manager

7 days ago


Hounslow, Greater London, United Kingdom Retail Human Resources plc Full time

Job Summary: We are seeking a highly motivated and experienced Operations Manager to join our dynamic retail team at Retail Human Resources plc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our stores, ensuring excellent customer service, and driving business growth.

Key Responsibilities:

  • Manage store operations, including inventory management, stock control, and visual merchandising.
  • Lead and motivate a team of retail staff, providing coaching, training, and development opportunities.
  • Develop and implement strategies to improve customer satisfaction, sales, and profitability.
  • Collaborate with the buying team to ensure effective stock management and minimize stock losses.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.

Requirements:

  • Proven experience in retail operations management, preferably in a similar business type.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong knowledge of retail operations, including inventory management, stock control, and visual merchandising.

What We Offer:

  • A competitive salary up to £35,000, depending on experience.
  • A comprehensive benefits package, including a generous discount, wellbeing programs, and ongoing rewards for your commitment and service.
  • A dedicated training and development program, designed to maximize your potential and support your career growth.

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