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Department Operations Manager

2 months ago

Hounslow, Greater London, United Kingdom Retail Human Resources plc Full time

Job Summary:

We are seeking a highly motivated and experienced Operations Manager to join our dynamic team at Retail Human Resources plc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that our business runs smoothly and efficiently.

Key Responsibilities:

  • Manage and coordinate the activities of our retail stores, including inventory management, stock control, and customer service.
  • Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
  • Lead and motivate a team of retail staff, providing guidance, support, and training to ensure they have the skills and knowledge needed to succeed.
  • Collaborate with other departments, such as sales, marketing, and human resources, to achieve business objectives.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement changes as needed.

Requirements:

  • Proven experience in retail operations management, preferably in a similar business type.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Ability to analyze data and make informed decisions to drive business growth and improvement.
  • Strong problem-solving and adaptability skills, with the ability to respond to changing circumstances and priorities.

What We Offer:

  • A competitive salary up to £35,000, depending on experience.
  • A comprehensive benefits package, including a generous discount, wellbeing programs, and ongoing rewards for your commitment and service.
  • A dynamic and fast-paced work environment, with opportunities for professional growth and development.
  • A dedicated training and development program, designed to maximize your potential and help you succeed in your role.