IT Training Specialist

3 hours ago

Exeter, Devon, United Kingdom Ashfords LLP Full time
Job Summary

We are seeking a highly skilled and enthusiastic IT Trainer to join our Exeter office on a full-time basis. As an IT Trainer, you will be responsible for delivering high-quality training to our staff across four offices, ensuring they have the necessary skills to excel in their roles.

This role involves training staff on new software packages, tailoring training to meet the needs of different audiences, and promoting best practices for document formatting and storage. You will work closely with the Service Delivery Manager and IT Project and Governance Manager to ensure that training is delivered as required.

You will also be responsible for identifying training needs and designing training programs to meet those needs. This will involve working with various departments and individuals to establish training requirements and identify areas for improvement.

As an IT Trainer, you will have a good understanding of Microsoft products, particularly Word, and be able to promote our 'Ashfords Way' for document formatting. You will also need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Deliver high-quality training to staff across four offices
  • Train staff on new software packages and tailor training to meet the needs of different audiences
  • Promote best practices for document formatting and storage
  • Work closely with the Service Delivery Manager and IT Project and Governance Manager to ensure training is delivered as required
  • Identify training needs and design training programs to meet those needs
  • Work with various departments and individuals to establish training requirements and identify areas for improvement
Requirements
  • Good understanding of Microsoft products, particularly Word
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Previous training experience in a legal environment is beneficial but not essential
  • Full and valid UK driving licence
What We Offer

We offer a range of benefits to support you at work and at home, including a flexible working framework, extra annual leave for your birthday, and the option to buy more holiday. We also have a comprehensive package to support physical and mental health, including onsite yoga classes and a gym at our head office, healthcare plans, an Employee Assistance programme, and free access to the Calm mindfulness app.

We are committed to building a diverse and inclusive workforce and offer training and development opportunities to all of our people to help everyone reach their full potential. If you're not the right candidate for this role, you could be the right candidate for other positions at Ashfords.

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