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Medical Centre Receptionist

2 months ago

Burton upon Trent, Staffordshire, United Kingdom Stapenhill Medical Centre Full time

About the Role

We are seeking a highly organized and communicative Reception/Administrative Assistant to join our team at Stapenhill Medical Centre. This permanent position is for 30 hours per week and will support both the reception and administrative teams with various tasks.

Main Responsibilities

1. Sort and prioritize clinical post for the GP, ensuring timely actions are taken.

2. Extract relevant information from clinical letters and add it to patient notes.

3. Arrange appointments, referrals, tests, and follow-up appointments for patients.

4. Monitor incoming emails and take necessary actions.

5. Communicate with patients face-to-face, over the phone, by letter, or by email.

6. Perform secretarial tasks, such as urgent referrals and summary requests.

7. Retrieve and file papers and notes as required.

8. Ensure new patients are registered correctly and promptly onto our clinical system.

9. Action repeat prescription requests received via email, paper, or online services.

10. Be responsible for the loaning out of blood pressure machines and ensure they are returned as per protocol.

About Us

We are a highly productive Practice always looking to provide excellent care and new services to our patients. We have a patient list of over 9,500 and are seeking to recruit to address our current and future needs.

Person Specification

Essential

Good general standard of education, including Maths and English qualifications.

Desirable

Experience working within a GP Practice, Hospital, or other medical environment.Medical terminology knowledge.Patient information systems experience.