Trading Application Support Specialist

2 months ago

London, Greater London, United Kingdom Millennium Management Full time
Trading Application Support Role

We are seeking a skilled Trading Application Support professional to join our team at Millennium Management. As a key member of our Global Support Team, you will be responsible for providing world-class service to our users across EMEA.

Key Responsibilities:
  • Provide Level 1+ support for Fixed Income, Commodities, and FX Trading systems, serving as the first point of contact for all EMEA-based trading groups.
  • Support Millennium's proprietary platform for electronic and algo trading, including testing, capturing requirements, marketing, and implementing algos with our PM teams.
  • Assist with automating processes to increase efficiency and streamline trade support, serving as a Level 2 support specialist.
  • Manage incident and change management, ensuring seamless trading operations.
  • Document and create new knowledge base entries to provide effective solutions to trading issues.
  • Communicate with a wide range of stakeholders, including firm management, brokers, development teams, and risk management.
Trading Platform Onboarding and Management:
  • Coordinate with vendors and internal application owners to ensure trading platforms are correctly installed, configured, and tested.
  • Set up new users, configure accounts, and manage product permissions, working closely with risk management for trading limits and test trades.
  • Provide training to new users on various technology stacks, including trading applications, risk management platforms, and APIs.
Requirements:
  • 3+ years of experience in a Trade Support/Business Analyst role in a major financial institution (sell-side/buy-side/trading firm).
  • Previous experience supporting fixed income and derivatives trading platforms, such as Bloomberg, TT, Tradeweb, BidFX, and WebICE, is a plus.
  • Exposure to multiple asset classes, including EQ Derivatives, Interest Rates derivatives, Equities Cash markets, Fixed Income, and Credit, is a definite plus.
  • Good understanding of Unix/Windows environments and knowledge of an object-oriented programming language (Python, Java) and API concepts (HTTP protocol, RestAPIs) are a plus.
  • Intermediate SQL skills and familiarity with middle and back-office systems, risk management tools, and Bloomberg or Reuters market data services are a plus.
  • Able to prioritize in a fast-moving, high-pressure environment with a strong sense of urgency, problem management, and escalation.
  • Excellent communication and interpersonal skills, with a detail-oriented and accountable approach.

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