Trading Application Support Specialist
2 months ago
Job Title: Trading Application Support Specialist
Company: Millennium Management
Location: London
Job Type: Full-time
Industry: Financial Services
Job Description:
Key ResponsibilitiesTrade Support:
- Provide level 1+ support for Fixed Income, Commodities, and FX Trading systems as the first point of contact for all EMEA-based trading groups.
- Support Fixed Income Algo Support, including testing, capturing requirements, marketing, and implementing algorithms with PM teams.
- Assist with automating processes to increase efficiency and streamline trade support as a level 2 support specialist.
- Manage incident and change management to ensure seamless trading operations.
- Document and create new knowledge base to provide effective solutions to trading issues.
- Communicate with various stakeholders, including firm management, brokers, development teams, and risk management.
- Coordinate with vendors and internal application owners to ensure trading platforms are correctly installed, configured, and tested.
- Set up new users, configure accounts, product permissions, and coordinate with risk for trading limits.
- Provide training to new users on various technology stacks, including trading applications, risk management platforms, and APIs.
- 3+ years of experience in a Trade Support/Business Analyst role in a major financial institution.
- Previous experience supporting fixed income and derivatives trading platforms, such as Bloomberg, TT, Tradeweb, BidFX, and WebICE.
- Exposure to multiple asset classes, including EQ Derivatives, Interest Rates Derivatives, Equities Cash Markets, Fixed Income, and Credit.
- Good understanding of Unix/Windows environments.
- Knowledge of object-oriented programming languages, such as Python or Java, and API concepts, including HTTP protocol and RestAPIs.
- Intermediate SQL skills.
- Familiarity with middle and back office systems, risk management tools, and Bloomberg or Reuters market data services.
- Able to prioritize in a fast-moving, high-pressure environment with a strong sense of urgency and problem management.
- Excellent communication and interpersonal skills.
- Detail-oriented, accountable, and strong sense of ownership.
- Ability to work in a fast-paced environment with a strong enthusiasm for the trading floor environment and new technologies.
- Fast learner with a demonstrated aptitude to grasp new concepts quickly.
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